A neon sign is a type of illuminated signage that uses LED or traditional gas-filled tubes to create bright, eye-catching designs. Modern LED neon signs offer the same vibrant glow as traditional glass neon but are more energy-efficient, durable, and safer to use.

These signs are made from flexible LED strips encased in silicone, allowing for custom shapes, colors, and designs. Whether you're looking for a custom LED neon sign for your business logo, home decor, or event signage, LED neon is the perfect solution for long-lasting, high-quality illumination.

An acrylic backlit logo sign is a custom illuminated sign that showcases a business name, logo, or design on a high-quality acrylic panel. These signs use LED lighting positioned behind the acrylic to create a soft halo glow effect, making them perfect for business storefronts, office interiors, and brand displays.

They offer a modern and professional appearance while being energy-efficient, durable, and long-lasting. Acrylic backlit signs can be customized in various colors, sizes, and finishes to match your brand identity, making them a popular choice for companies looking to enhance visibility and branding.

If you requested a quote, you should receive it within 24 to 48 hours. Our team reviews each request carefully to ensure accurate pricing and design details. Quotes are typically sent to the email address you provided, so please check your inbox.

If you haven’t received it within this timeframe, check your spam or junk folder, as emails may occasionally be filtered there. If you still can’t find it, feel free to contact us for assistance.

Yes, you can order a new remote or power supply if yours is lost. Simply email us at support@light-your-ways.com, and we’ll assist you in getting a replacement. Let us know the details of your sign so we can provide the correct components.

We offer a wide range of sizing options for our custom LED neon signs, starting as small as 20cm and going up to 610cm (20ft). If you require a size larger than that, we can accommodate special requests.

For smaller sizes, please note that there are some limitations on how small the neon can be cut and how tightly it can be bent. These restrictions ensure the sign maintains its quality and durability. If you have specific sizing needs or concerns, feel free to reach out, and we’ll be happy to help you create the perfect custom sign.

We offer a wide range of color options for our custom LED neon signs, including:

• Cool White
• Nature White
• Pure White
• Warm White
• Dark Pink
• Pink
• Purple
• Dark Yellow
• Lemon Yellow
• Red
• Orange
• Blue
• Ice Blue
• Lake Blue
• Green
• Light Green
• Additionally, we offer RGB Multicolor LED signs upon request, which provide millions of different color hues, allowing for dynamic color-changing effects.

By default, our signs come with colored protective tubing. If you prefer white tubing, please specify your request at checkout. For all white LED colors and RGB color-changing LED signs, we use white tubing. Please note that the color of the tubing only minorly affects the color of the light emitted.

Yes, you can design your own text based neon sign from scratch! Simply use our Custom Sign Builder to create your perfect design. Alternatively, you can click the "DESIGN YOUR OWN" header link on our website to get started.

If you have a logo design you'd like us to create into a custom neon sign, you can fill out our Custom Design Form, and our team will get back to you with a quote within 24-48 hours.

If you need further assistance, feel free to email our team at support@light-your-ways.com, and we'll be happy to guide you through the process.

Yes, we offer various custom display options for signs that don’t require wall mounting. You can choose from ceiling-hung installations, acrylic stands, or acrylic boxes to display your custom LED neon sign, backlit acrylic sign, or logo sign.

If you have a specific request or need a custom solution, feel free to reach out to us at support@light-your-ways.com, and we’ll be happy to assist you.

Yes and no! We understand that choosing the right font is an essential part of creating a neon sign that reflects your unique style. Here’s what you need to know about font options for your neon sign:

Can I use any font I like for my neon sign?

While we offer flexibility in font choices, not all fonts are ideal for neon signs. We recommend using script and sans-serif fonts, as these work well for the neon effect. It’s important to choose fonts with fixed-line widths for accurate representation in neon. Calligraphic or variable-width fonts may not translate as effectively, due to the design constraints of LED neon rope.

What if I have a specific font in mind that I'd like to use?

If you have a specific font you’d like to use, our talented designers can work with you to create a custom design. They’ll ensure that your chosen font fits within our design rules and technical capabilities, delivering a unique neon sign that matches your vision.

The pricing for our custom neon signs is based on a variety of factors, giving you the flexibility to create a design that fits both your preferences and your budget. Here's an overview of how our pricing works:

What’s the starting price for custom neon signs?

Our custom neon signs start at $100. This is the basic price, providing a foundation for your unique neon design. The final price may vary depending on design elements and custom features you choose.

What factors affect the cost of a custom neon sign?

Several factors can influence the cost of your custom neon sign, including:

Font Choice: The style of font or lettering you select can impact the price. Some fonts require more neon tubing, which may increase the overall cost.

Size: Larger neon signs will generally cost more due to the increased amount of neon tubing needed for bigger sizes.

Design Complexity: Intricate or detailed designs may involve additional materials or require more time to produce, which can increase the price.

Neon Tubing Length: The total length of neon tubing used in your design will directly influence the cost. More elaborate designs with longer tubing will typically be priced higher.

How can I get an accurate price for my custom neon sign?

To get a precise quote for your custom neon sign, we recommend visiting our Design Your Own Neon Sign page on our website. There, you can enter your preferences such as font, size, design, and any other customizations. Our online tool will then generate an estimate based on your selections, giving you a clear understanding of the cost before placing your order.

At Light Your Way, we strive to offer flexible pricing that accommodates a variety of preferences and budgets. Whether you're looking for a simple, affordable sign or a more elaborate design, our pricing structure allows you to tailor the sign to fit your budget. For any questions or assistance with your custom neon sign order, feel free to reach out to our support team at support@light-your-ways.com

Each sign we ship comes with the following.

• Free shipping
• Power supply and adapter
• Remote & Dimmer to control the signs brightness and turn it on/off. If you purchased a RGB sign your remote will be able to control the color the sign emits.
• Manufacturer warranty starting at 24 months for indoor signs, and 12 months for outdoor signs.
• Mounting kit tailored for the type of sign you purchased so you can install your sign easily and professionally.
• Top-tier after-sales customer service.

The average lifespan of an LED neon sign is around 50,000 hours with proper use. This means if you use your sign for about 8 hours a day, it can last over 17 years. LED neon signs are designed to be energy-efficient and long-lasting, making them a great alternative to traditional glass neon. To maximize the lifespan, keep the sign in a well-ventilated area and avoid exposure to extreme temperatures.

LED neon signs are powered by low-voltage, energy-efficient LED technology, making them safer and more durable than traditional glass neon signs. Each sign comes with a plug-and-play power adapter that converts standard electrical current into a safe voltage for the LEDs.

We provide the correct plug type and voltage transformer based on your shipping region. To ensure safety and longevity, always use the provided power supply, as using an unapproved adapter may void the warranty and damage the sign.

We make LED neon signs and LED backlit signs. Unlike traditional glass neon, our LED signs are energy-efficient, durable, and safer to use. LED neon signs replicate the classic neon glow using flexible silicone tubing and LED lights, while LED backlit signs use acrylic panels with LED illumination for a sleek, professional look. Both options provide vibrant, long-lasting lighting with lower power consumption.

If your custom LED neon sign, backlit acrylic sign, or logo sign arrives damaged, don't worry! We take pride in packaging our signs securely to ensure they arrive in perfect condition. However, in the rare event that your sign is damaged during shipping, please contact our customer support team immediately at support@light-your-ways.com. We will guide you through the return or exchange process and work with you to resolve the issue as quickly as possible. We offer a 24-month warranty on all our signs, so rest assured that your investment is protected. If the damage occurred during transit, we'll work with you to file a claim with the shipping carrier, ensuring a hassle-free experience for you.

Unfortunately, we do not offer refunds if you change your mind after placing an order, as all our custom LED neon signs, backlit acrylic signs, and logo signs are made to order. However, we understand the importance of getting your design just right. That's why we send proofs for your approval before we begin production. Our team works closely with you to ensure your custom sign meets your expectations, and we make any necessary adjustments until you're completely satisfied. Once the final design is approved and the order is placed, we proceed with production to create your one-of-a-kind sign.

Once an order is placed, we are unable to accept cancellations. This is because we begin working on custom LED neon signs, backlit acrylic signs, and logo signs right away to ensure fast delivery. Each sign is unique and made specifically to your design, so once production begins, we cannot reuse or resell the sign. We do, however, send proofs for your approval before finalizing the design, and we work with you to ensure everything is exactly how you want it before the order is processed.

Yes, we ship worldwide for free! We are committed to serving our global customers, ensuring that your custom sign can reach you no matter where you are. If your country isn't listed as a default shipping address during checkout, simply contact us, and we will arrange a custom shipping option to ensure your order arrives safely and on time. We pride ourselves on providing exceptional service to customers all around the world.

We manufacture our custom LED neon signs, backlit acrylic signs, and logo signs at our quality-audited locations in Hong Kong, Texas, and Toronto. These strategically located facilities enable us to provide fast and efficient delivery to all our clients worldwide. Each of our manufacturing sites meets the highest quality standards, ensuring that your sign is crafted with precision and care before it is shipped to you.

We understand how excited you are to receive your custom sign, and we truly appreciate your patience. Here’s a quick overview of our order processing and delivery timeline:

Order Processing: After you place your order, please allow approximately 2-6 business days for us to manufacture and thoroughly test your sign. We take extra care to ensure the highest quality before your item is ready for shipment.

Shipping and Delivery: Once your sign has been shipped, it typically takes 3 to 9 days for it to reach your location, depending on where you are and the shipping method you selected at checkout.

Total Timeline: On average, we recommend allowing 1.5 to 2.5 weeks from the time you place your order to receiving it at your doorstep.

Tracking Your Order: You can track the progress of your order at any time by using the tracking code sent to your email once your sign has shipped.

If you have any questions or concerns about your order, don’t hesitate to reach out to our customer support team. We’re here to help and ensure your order arrives in perfect condition as quickly as possible.

If it’s been more than 10 business days since your sign shipped and you haven’t received it, please contact us at support@light-your-ways.com. We will assist you in locating your order and making sure it gets to you.

Please note that during peak seasons or unforeseen events, there may be slight delays in delivery. While shipping and delivery are beyond our control, please reach out if something doesn’t seem right, and we’ll do our best to help!

Typically, it takes around 1.5 to 2.5 weeks to receive your custom LED neon sign, backlit acrylic sign, or logo sign. Here’s a quick breakdown of the process:

Order Processing & Production: Once you place your order, we begin the manufacturing process. This includes creating your custom sign, ensuring it meets our high-quality standards, and conducting thorough testing.
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Shipping: Once your sign is ready, it will be shipped out. Delivery times vary depending on your location and the shipping method selected at checkout.

Total Timeline: In total, we recommend allowing 1.5 to 2.5 weeks from the time of order placement to receiving your sign at your doorstep.

We work hard to ensure fast delivery, but please note that shipping times may vary depending on your location and any unforeseen circumstances.

Enjoy free shipping on all orders—no minimum purchase required!

Yes, you can install your sign yourself! All of our custom LED neon signs, backlit acrylic signs, and logo signs come with a metal spacer wall installation kit, making it easy for you to professionally mount your sign on any wall. We also offer ceiling mounts for those who prefer to hang their sign from the ceiling.

Please note that in some countries or regions, outdoor signs may require specific permits. It is the customer's responsibility to check local regulations and ensure any necessary permits are obtained before installation.

Unfortunately, we do not provide installation services. However, all of our custom LED neon signs, backlit acrylic signs, and logo signs come with a metal spacer wall installation kit, making it easy for you to install the sign yourself. If you prefer professional installation, we recommend reaching out to a local contractor or handyman who can assist you. We also offer ceiling mounts for those looking to hang their sign from the ceiling.

If your sign is too heavy or large to install on your own, we recommend reaching out to a professional installer, such as a local contractor or handyman, who can assist with the installation. For larger signs, we also suggest using a second person to help with the mounting process. All our signs come with a metal spacer wall installation kit and are designed for easy installation, but professional help ensures the job is done safely and securely.

All of our custom LED neon signs, backlit acrylic signs, and logo signs connect to a standard wall plug for easy setup. We will provide the correct power supply cord based on the country we're shipping to. If you require a different plug type than the one standard for your country, simply include the request in the order notes at checkout, and we’ll ensure we provide the appropriate cord for your needs.